Five Attitudes In the Office:
How to Spot Them and Master Your Interactions
You walk into the office and you notice that your normally confident teammate is in a sour mood. You’re leading a team and there’s one person who tends to be more combative and difficult, especially under stress. Someone is discouraged at the results of their project and someone else is doing an awesome job. And yet, you still need to work with each of these people today to get your job done.
How do you maneuver through these different attitudes? As a leader and team player, you may see one or all of these in a single day (or a single hour) in your office.
In this presentation, you’ll understand the five attitudes in the workforce and how you can manage them all without feeling the pressure to make everyone happy. (Oh and by the way, you experience all of these, too!)
In this session, you will learn:
You walk into the office and you notice that your normally confident teammate is in a sour mood. You’re leading a team and there’s one person who tends to be more combative and difficult, especially under stress. Someone is discouraged at the results of their project and someone else is doing an awesome job. And yet, you still need to work with each of these people today to get your job done.
How do you maneuver through these different attitudes? As a leader and team player, you may see one or all of these in a single day (or a single hour) in your office.
In this presentation, you’ll understand the five attitudes in the workforce and how you can manage them all without feeling the pressure to make everyone happy. (Oh and by the way, you experience all of these, too!)
In this session, you will learn:
- How to define the term “attitude” and understand how attitudes are formed
- Techniques to examine the five basic attitudes you experience in the office
- Why people fluctuate (sometimes very quickly) between attitudes
- How to handle each attitude within yourself and with others
- How to approach employees and/or co-workers in any emotional state using specific tools and strategies
